| Directory Assistance At Your Fingertips. |
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Time and money are precious commodities to everyone in the business world. How much time are your employees spending on the phone trying to obtain phone numbers via directory assistance voice operators? And how much money are you spending using this antiquated method?
Let Electronic Directory Assistance help you spend your time and money more wisely. Electronic Directory Assistance is a more efficient and less expensive alternative to the traditional method of a directory assistance voice operator. It allows a user to conduct an electronic search for a phone number right from his or her own desktop terminal.
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| Electronic Directory Assistance searches for information via regional Bell Operating Company and selected Independent Telephone companies directory assistance databases. These databases are updated daily making them the most accurate and up-to-date information source available.
Electronic Directory Assistance is easy to use. The user simply inputs the name, city, state and/or zip code on the screen and within seconds, the system displays up to 10 records which best match the input criteria.
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Electronic Directory Assistance provides the following benefits: |
 | Cost savings up to 50% over most voice operator services. |
| Improved productivity by allowing the keying and visual review of results versus verbal trading of information. |
| Allows users to view multiple numbers from one directory assistance request. |
| Allows the user to electronically search for a phone number right from their desktop either through Checkpoint® or MetroNet® application. |
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| Electronic Directory Assistance offers the following capabilities: |
| Complete name and address information (including zip code) where available. |
| Ability to prevent misspellings and standardization of input address. |
| Phone number search up to a maximum of 10 possible matches. |
| Phone numbers of other household members. |
| Search results are scored to show how well input matched each returned listing. |
| Listings are sorted in scored sequence, with the best match listed at the top of the screen. |
| Automatically routes request to correct regional Bell or Independent Telephone database. |
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| Electronic Directory Assistance can be accessed through Checkpoint or MetroNet and is available either on-line or batch processing. |
